Privacy Policy – Arise Qatar

Effective Date: 01/11/2024

At ARISE MAINTENANCE SERVICES W.L.L (“we”, “us”, “our”), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website www.ariseqatar.com. It reflects our compliance with Qatar’s Personal Data Privacy Protection Law (PDPPL) and international frameworks such as the General Data Protection Regulation (GDPR).

1. Personal Data We Collect

We may collect the following types of personal data:

Identity Information: Name, email address, phone number, etc.
Technical Data: IP address, device type, operating system, browser type, etc.
Usage Data: Pages visited, time spent, and other interaction data.
Cookies and Tracking Technologies: For improved site functionality and personalization.

2. How We Use Your Data

We process personal data for the following purposes:

To provide, operate, and maintain the website.
To respond to your inquiries and provide support.
To send updates, newsletters, and marketing materials (with your consent).
To conduct analytics and improve services.
To comply with Qatari laws and other legal obligations.

3. Legal Basis for Processing (Under PDPPL & GDPR)

Consent: When you give us permission to process your personal data.
Contract: When processing is necessary to fulfil a contract or deliver a service.
Legal Obligation: To comply with laws in Qatar or other jurisdictions.
Legitimate Interest: For website optimization and fraud prevention (while respecting your rights).

4. Your Rights Under Qatari Law

You have the following rights under PDPPL and GDPR:

Right to Access: Obtain a copy of the personal data we hold about you.
Right to Rectify: Correct inaccurate or incomplete data.
Right to Withdraw Consent: Withdraw your consent at any time (for processing based on consent).
Right to Object: Object to certain data processing activities.
Right to Erasure: Request deletion of your data unless prohibited by law.
Right to Restriction: Request limitation of data processing in certain circumstances.

To exercise these rights, please contact us at info@ariseqatar.com.

5. Sharing and Disclosure of Data

We do not sell your personal data. However, we may share your information with:

Service Providers: For hosting, analytics, marketing, or customer service.
Regulatory Bodies: To comply with legal obligations in Qatar or elsewhere.
Third-Party Tools: (e.g., Google Analytics) that align with privacy laws.

6. International Data Transfers

If we transfer your data outside of Qatar, we ensure that it is protected through Standard Contractual Clauses or other legal mechanisms aligned with PDPPL and GDPR standards.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Data Security

We use appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse.

9. Children’s Privacy

Our website is not intended for use by children under 16 years of age. We do not knowingly collect personal data from children.

10. Your Consent

By using our website, you agree to the collection, use, and sharing of your data in accordance with this Privacy Policy. You have the right to withdraw your consent at any time.

11. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and collect analytics.

12. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated Effective Date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@ariseqatar.com
Phone: +974 5595 0991
Address: Doha, Qatar

This Privacy Policy complies with the Qatar Personal Data Privacy Protection Law (PDPPL) and aligns with global frameworks like the GDPR. Ensure to update specific sections to reflect your operations accurately.